Worn out : how retailers surveil and exploit workers in the digital age and how workers are fighting back/ by Madison Van Oort
Material type:
TextLanguage: English Publication details: Cambridge, Massachusetts : The MIT Press , 2023Description: viii , 245 pp. ; 21 cmISBN: 9780262544931Subject(s): Retailing--MarketingDDC classification: 658.87 V272w 2023 Summary: "Worn out draws on interviews with dozens of frontline workers and labor activists, and on evidence gathered at corporate conferences, to expose the exploitative reality of retail labor in the digital age. The author shows how digital tools lubricate the shift toward just-in-time retail by collecting real-time data on not only customer behavior but also worker performance and how these tools increase these workers' already heightened insecurity."
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CAT College, Inc. - ANNEX 2 Library Circulation Section | 658.87 V272w 2023 (Browse shelf (Opens below)) | Available | CL4745 |
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| 658.8599 Ag284 2019 Distribution management/ | 658.8599 Ag284 2019 Distribution management/ | 658.8599 Ag284 2019 Distribution management/ | 658.87 V272w 2023 Worn out : how retailers surveil and exploit workers in the digital age and how workers are fighting back/ | 658.87 W51s 2006 Streetwise selling on eBay : how to start, manage, and maximize a successful eBay business / | 658.87 W87o 2021 Omni-channel retailing : a strategy for retailers to thrive in the COVID-19 pandemic and beyond/ | 658.8708 A545h 2020 How to franchise your successful business : the ultimate guide to business expansion/ |
Includes appendices and index.
"Worn out draws on interviews with dozens of frontline workers and labor activists, and on evidence gathered at corporate conferences, to expose the exploitative reality of retail labor in the digital age. The author shows how digital tools lubricate the shift toward just-in-time retail by collecting real-time data on not only customer behavior but also worker performance and how these tools increase these workers' already heightened insecurity."
English.
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