Van Oort, Madison <br/><br/>
Worn out :  how retailers surveil and exploit workers in the digital age and how workers are fighting back/ 
by Madison Van Oort 
 - Cambridge, Massachusetts :  The MIT Press ,   2023. 
 - viii , 245 pp. ;  21 cm. 
<br/><br/>Includes appendices and index. 
<br/><br/> "Worn out draws on interviews with dozens of frontline workers and labor activists, and on evidence gathered at corporate conferences, to expose the exploitative reality of retail labor in the digital age. The author shows how digital tools lubricate the shift toward just-in-time retail by collecting real-time data on not only customer behavior but also worker performance and how these tools increase these workers' already heightened insecurity." 
<br/><br/><br/>English. 
<br/><br/><label>ISBN: </label>9780262544931 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Retailing--Marketing
<br/><br/><label>Dewey Class. No.: </label>658.87 V272w 2023