TY  - BOOK
AU  - Domingo, Rene T.
TI  - Quality means survival: caveat vendidor let the seller beware 
SN  - 0136267807
U1  - 658.56 D71q 1997 
PY  - 1997///
CY  - Singapore
PB  - Prentice Hall , 
KW  - Quality control
N1  - Includes indexes
N2  - "Quality Means Survival sends this wake-up call to companies which still pay lip service to quality. Customers will no longer accept defects as certain along with death and taxes. Anyone who has to do something right the first time-practicing managers, doctors, bankers, engineers, public officials and other professionals-should find this non-technical survival guide refreshingly humanized as well as enlightening."
ER  -