000			01174nam a22002177a 4500
005			20250130151359.0
008			250130b ph ||||| |||| 00| 0 eng d
020			_a9780262544931
040			_cComputer Arts & Technological College, Inc.
041			_aEnglish
082			_a658.87 V272w 2023
100			_aVan Oort, Madison
245			_aWorn out : _bhow retailers surveil and exploit workers in the digital age and how workers are fighting back/ _cby Madison Van Oort
260			_aCambridge, Massachusetts : _bThe MIT Press , _c2023.
300			_aviii , 245 pp. ; _c21 cm.
504			_aIncludes appendices and index.
520			_a"Worn out draws on interviews with dozens of frontline workers and labor activists, and on evidence gathered at corporate conferences, to expose the exploitative reality of retail labor in the digital age. The author shows how digital tools lubricate the shift toward just-in-time retail by collecting real-time data on not only customer behavior but also worker performance and how these tools increase these workers' already heightened insecurity."
546			_aEnglish.
650			_aRetailing--Marketing
942			_2ddc _cBK _n0
999			_c2345 _d2345