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Sales management : a research overview/ by Kenneth Le Meunier-Fitzhugh and Kieran Sheahan

By: Le Meunier-Fitzhugh, KennethContributor(s): Shearan, KieranMaterial type: TextTextLanguage: English Publication details: London : Routledge , 2023Description: xiii , 91 pp. : ill. ; 22 cmISBN: 9781032003825Subject(s): Sales managementDDC classification: 658.822 L553s 2023 Summary: "Sales is the lifeblood of businesses and consequently a driver of both national and global economies. New trends are emerging that are challenging organization as they strive to achieve sales excellence. They include longer sales cycles, the emergence of virtual selling environments, and AI, new customer relationships, and an increase in the importance of customer insights. This text will consider emerging areas in sales research, including customer relationships, sales and its relationship with marketing, managing the sales pipeline, sales leadership and the effects of new technologies in selling. This book will explore some of the new avenues of research and practice that will be needed in the future to understand the changing nature of sales at the beginning of the 21st century."
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Includes references and index.

"Sales is the lifeblood of businesses and consequently a driver of both national and global economies. New trends are emerging that are challenging organization as they strive to achieve sales excellence. They include longer sales cycles, the emergence of virtual selling environments, and AI, new customer relationships, and an increase in the importance of customer insights. This text will consider emerging areas in sales research, including customer relationships, sales and its relationship with marketing, managing the sales pipeline, sales leadership and the effects of new technologies in selling. This book will explore some of the new avenues of research and practice that will be needed in the future to understand the changing nature of sales at the beginning of the 21st century."

English.

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